The truth, what’s good and what’s not

The check-in staff displayed a pleasant demeanor and strive to make guests feel welcomed and appreciated. Ample hot water with good pressure made for a refreshing shower experience.

The hotel desperately needs renovations, as my room showed signs of neglect with outdated furnishings and unpleasant odors. Parking lots and common areas needed cleaning and maintenance.

shuttle service, convenient parking, clean overall hotel

The smell in the hotel could be fresher!!! Having no office chair in the room is puzzling and inconvenient!!! A more proactive approach to room amenities would enhance the experience!!!

I had a great stay. The room was clean and spacious. Staff were friendly and helpful. The location was convenient for the airport. Wi-Fi was fast. 👍

What a letdown!

So I checked in and my room doesn't have an office chair, which is kinda ridiculous for a business stay. They're just gone now because folks were moving them around? Really? I had to make due with the bed for desk space, and it was uncomfortable. The breakfast options were decent, tho. Just skip this place for business trips.

I found the Sleep Inn to have a friendly and welcoming atmosphere. The staff at check-in were super helpful, and the airport shuttle service made my travel hassle-free. The queen room was spacious, and the bed was cozy with nice bedding. However, I noticed several maintenance issues that needed attention. The desk chair in my room wouldn’t stay in the upright position, and some fixtures in the bathroom looked broken. Breakfast had a decent selection, but when I got there late, they had run out of many items and weren’t quick to restock them. It felt frustrating, especially after a long flight. Despite the minor inconveniences, the comfortable overall experience stood out, but the hotel could significantly improve in upkeep and breakfast service.

The lobby had a charming Southern hospitality vibe, making me feel right at home. I appreciated the accessible amenities, including wide hallways and elevators that could accommodate my mobility needs comfortably.

Cleaner hallways and better breakfast options needed.

Had a fantastic time with my friends during our stay! We visited the Bank of America Stadium and the NASCAR Hall of Fame, both of which were amazing experiences. The staff was friendly and helpful, and the airport shuttle made everything super easy. Just a heads up, the breakfast options were a bit limited, so it might help to grab something before heading down.

One downside was the breakfast service. By the time I got there, a lot of items were already gone, and they weren't restocking.

exceptional service from staff but sid needs improvement for a great stay

Great staff, smooth check-in.